Step 1:
Go to MESSAGES, then click on Schedule Messages.
Click on Create Message to start a new message.

Step 2: Enter the message details.

TITLE A brief introduction line of the message.
MESSAGE The content of your message.

Message – Image

Your message can also contain images. Click on Insert Image button.

Click on Link button.

Enter the Image Web Link, then click on Insert button.

Here’s how to copy the Image Web Link:

  • Do a right-click on the image, then select Open image in a new tab.
  • Copy the link, then paste it on the Image Web Link field (shown above).

Message will be updated with the image on it.

Message – Video

Your message can also contain a video. Click on Insert Video button.

Enter the Video Embed Code, then click on Insert button.

Here’s how to copy the Image Web Link:

Do a right-click on the image, then select Copy embed code.

Go back to Insert Video window, then do a right-click on Video Embed Code and select Paste.

Click on Insert button.

Message will be updated with the video on it.

PUSH NOTIFICATION TEXT Text appears on the Smartphone locked screen to notify a new message. Text needs to be brief for optimal view on locked screens with a maximum of 40 characters.

SEND TO Select the recipients of your message either All or selected Customer Groups even selected Business Names.

Frequency – Send Now (One-Off)

This is a one-time sending of message.

Frequency – Schedule For Later (One-off)

This is a schedule message to be sent on the selected Date and Time.

Frequency – Recurring Message

This is a recurring message to be sent according to recurrence settings.

NOTIFICATION TYPE By default, message is sent via Push Notification. Click on Email Notification if you also need to send the message via Customer’s Account Email.

STATUS By default, message is Active for the message to be sent as per settings.

Step 3: Click on Submit to save and/or send the message.

Push Notification

Email Notification

All sent messages are saved on Message History under MESSAGES.

Need more help with this?
Don’t hesitate to contact us here.

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